Our Personal Prepayment approach offers utilities and their customers these benefits:
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Immediate consumer access to usage and credit information via the Smart Meter display – no waiting for utility notification regarding account status and balances
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Consumers are able to buy meter credit in amounts and at times of their choosing and are, therefore, better able to manage energy purchases within their unique resources and cash flow
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Customer behavior, not utility management, dictates access to service – service remains “always on” with immediate access to power upon the application of credit to the meter
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Utility costs to monitor and manage a Personal Prepayment program are lower because of automatic service access processes
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Customer control translates to extreme brand loyalty and highly increased customer satisfaction
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A one-to-one customer relationship is supported with the ability to tailor energy service delivery plans to individual means and lifestyles, further improving customer relations
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TOU and complex rate structures are supported, thereby allowing prepaid consumers to participate fully in incentivized pricing structures
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Landlord customers are able to manage assets in support of consumer behavior
